Integrating Social Media and Fundraising: Getting Started

20 Sep

Online fundraising can seem overwhelming and is often times left unattended to when nonprofits are accustomed to traditional fundraisers. You know that it is free. You know that millions of people are on Facebook. You probably also know that neglecting this form of development is costing your organization money. But let’s face it: who has the time or patience to create a schedule for incorporating online fundraising into your weekly routine? It may take less time than you think! Here are some ways to start using the internet and social networking sites in your strategies to raise money.

Make a Weekly Calendar – One of the best ways to organize your life and create consistency is to make a weekly calendar of how you want to schedule your duties. This also helps to ensure that everything on your “To Do” list gets done and that the important things don’t fall through the cracks. Here is a sample schedule you may want to start with for your online fundraising strategy:

Monday – Post on Twitter and Facebook at lunch time.

Tuesday – Post a blog and let your followers know via a link on Twitter and Facebook.

Wednesday – Update your followers on what major activity or goal your organization is working on. Post it around 5:00 pm. Scan your Facebook homepage for comments that supporters have written concerning your posts and reply to let your supporters know you’re involved and listening.

Thursday – Visit your nonprofit leader groups on LinkedIn for new ideas, advice, or ask a question to the forum.

Friday – Find an interesting quote, picture of your cause, or statistic to post on your social networking sites. Post it around lunch time.

Now this is not set in stone or a comprehensive calendar by any means, but it’s a starting point to get you in the habit of taking a few minutes every day to engage your donors and supporters through social networks. I also included a loose time frame, taking into account that the most successful posts are read before work, at lunchtime, right after work, and in the late evening when the kids are in bed.

Who Should Post on Facebook? – My social network includes variety of nonprofit organizations on Facebook and I’ve been noticing that some are posting on behalf of the nonprofit while others have their front man or woman posting the comments personally. Overall, I think it depends on the type of organization you are running. One of my friends is a motivational speaker and he posts comments on his personal life as well as where he is speaking and his success stories. On the other hand, another nonprofit I follow pertaining to disaster relief and food distribution writes solely under the name of their nonprofit. I think that it would also be wise to write on behalf of both the CEO and have a separate account for the organization; the CEO could certainly write from his or her perspective about where the company is headed while the umbrella account could post on upcoming events, general links on press coverage, and asking for donations for upcoming projects. Consider incorporating both into your social media routine. Supporters often times like to know that there is a face behind an organization, rather than giving blindly.

Do You Donors Know You’re There? – More than likely, your donors aren’t going to seek out your social networking profiles or may have visited your page and bypassed hitting the “like” button… so, ask whenever you can! On every newsletter, direct mail letter, event program, concert program, t-shirt, pamphlet, and webpage write “Like us on Facebook” or “Follow us on Twitter”. There’ a reason why so many products include it in their advertisements; over 250 million Facebook users log in EVERYDAY! When your name appears on their home page, they will remember you the next time they get that bonus at work, need to donate that used car, or want to get involved in a philanthropic organization. They also share updates and activities (such as “liking” your page) with their friends, which averages about 130 people per account. That’s a lot of people you could be reaching if they knew that they should follow you on Facebook!

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